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Privacy Policy

1. Introduction

This is to inform you about the data processing procedure within our disclosure requirement specified in Clause 10 of the Privacy Act No. 6698, which is related with the collection, transferring processing or erasing of data obtained as the Company’s data supervisor in connection with the utilization of the websites belonging to Hotech Yazılım A.Ş.

We are committed to fair information practices and we respect the privacy and security of our users. Our goal is to provide you with an experience that delivers the information, resources, and services that are most relevant and helpful to you. In order to achieve this goal, we sometimes collect information during your access and use it to understand what differentiates you from each of our other users, and we may also ask you for personal information that enables us to give you access to some parts of our website. We will not disclose your information to any person outside our organisation except as described in this Privacy Policy.

Hotel Yazilim A.Ş. , ("us", "we", or "our") operates the www.hotech.systems, www.hotech.com.tr, www.amonra.com.tr, www.otellosoftware.com, www.hgrservice.com, www.vimahotels.com web sites and a number of mobile applications, including but not limited to Otello OnApp (the "Service").

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

2. Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, other information ("Personal Information"). We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.

2.1. Personal Information That is Collected

Personal Information generally means information that might reasonably be used to specifically identify you and may include information such as your name, address, age, email and phone number. This Privacy Policy applies to all Personal Information that we receive, regardless of how it is gathered or stored. We collect such Personal Information when you provide it to us or use our services, such as when you:

2.1.1. Subscribe to the newsletter;

2.1.2. Register with any of our Hotech sites;

2.1.3. Purchase a software license or a product;

2.1.4. Sign up for emails, bulletins, newsletters, webinars or white papers;

2.1.5. Enter a sweepstakes, contest, competition or prize draw;

2.1.6. Register for site membership or create a profile or account on any of our sites;

2.1.7. Receive promotional information by SMS text message from us about products and services available on the website (message and data rates might apply);

2.1.8. Participate in surveys;

2.1.9. Perform search queries on our websites;

2.1.10. Use a third party connection or log-in to create a membership or profile on any of our sites, access our content, or forward our content to another person, platform or service, e.g. through email, Facebook, Twitter, Google+, LinkedIn and/or Pinterest;

2.1.11. Host Hotech’s application or use such application on your desktop, on your mobile or through an app; or

2.1.12. Otherwise communicate with us.

Several of the services that we offer require registration as a condition of use. We may also receive Personal Information about you from other sources and add it to the information you have provided to us. For example, our Sales division may collect information about you from databases provided by its customers, from public sources, or via telephone research efforts.

With your consent, we may post your personal testimonial alongside other endorsements or display your personal reviews of products on some of our websites along with your name and company. If you wish to update or delete your testimonial or review, you can contact us at info@hotech.systems and include "Privacy Policy" in the subject line.

Referrals. If you choose to use our referral service to send an article to a friend, we will ask you for your friend's email address. We will automatically send your friend a one-time email inviting him/ her to visit the website. Hotech does not store your friend's email address.

Import Contacts: You can import contacts from your email account address book to invite them to become members of our website. We collect the username and password for the email account from which you wish to import your contacts, and will only use your Personal Information for that purpose.

2.2. Other Information That is Collected:

Cookies: Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you.Hotech and its partners use cookies or similar technologies to analyze trends, administer the websites, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

Log Files: When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics ("Log Data").

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.

Web Beacons: Web Beacons are electronic files that allow a website to count users who have visited that page or to access certain cookies. When you receive email messages or newsletters from us, we may use web beacons, customized links or similar technologies to determine whether the email has been opened and which links you click in order to provide you more focused email communications or other information..

ETag: We and our e-commerce partners, affiliates, or analytics providers, use technologies such as tags to analyze trends, administer the website, track users' movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis..

Pixel Tags: They are also known as clear GIFs, beacons, spotlight tags or web bugs, are a method for passing information from the user's computer to a third party website. Used in conjunction with cookies, Hotech may use pixel tags to improve our understanding of site traffic, visitor behavior, and response to promotional campaigns. Pixel tags are also used as a supplement to our server logs and other methods of traffic and response measurement, and they are sometimes used in conjunction with small Javascript-based applications. We may also implement pixel tags provided by other companies for the same purpose. We may use clear GIFs in our HTML-based emails to let us know which emails have been opened by recipients..

Local Shared Objects and Local Storage:We use Local Shared Objects, such as Flash cookies, and Local Storage, such as HTML5, to store user settings, anonymous browser identifiers and video viewing history. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity also use Flash cookies and HTML5 to collect and store information. Various browsers may offer their own management tools for removing Local Storage/HTML5..

IP Addresses: IP addresses are a unique string of numbers that identifies each computer attached to the Internet. We use IP Addresses to analyze trends, administer our websites, track users' location, and gather broad demographic information for aggregate use. We may connect information about your IP Address to known corporate information and use associated information related to aggregate content preferences to assist in our efforts to market business-to-business services to the originating corporation or corporations. IP Addresses that we collect are sometimes linked to personally identifiable information. We use registration and email addresses that you provide together with IP addresses and other information that we collect as described in this Privacy Policy. By combining the information, we are better able to understand our users and to better market services and products to our users..

Device ID (identification): Device ID is a distinctive number associated with a smartphone or similar handheld device. Device IDs are different than hardware serial numbers. iOS uses the Identifier for Advertising (IDFA) and Android uses Advertising ID. Some of our apps and mobile sites may create a unique device ID for your smartphone or other mobile device using our own algorithm. We use Device IDs — either our own, IDFA or Advertising ID- to analyze trends, administer our mobile sites and apps, track mobile users' location, and gather broad demographic information for aggregate use. We may connect information about a visitor's Device ID with other information we gather about that visitor as described in this Privacy Policy. By combining the information, we are better able to understand our users and to better market services and products to our users. We may also obtain your International Mobile Subscriber Identity (IMSI) and International Mobile Equipment Identity (IMEI) if you use our Otello OnApp on your smartphone..

Mobile Analytics: We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We may link the information we store within the analytics software to any personally identifiable information you submit within the mobile application..

Third Parties: To improve the quality of some of our services, we may supplement the information we collect with information from third parties, including third party affiliate network operators, referral sources, and social networking sites or services (such as Facebook, Twitter, and LinkedIn)..

Social Media Widgets: Our websites include social media features, such as the Facebook "Like" button and widgets, which include the "Share This" button or interactive mini-programs that run on our sites. These features may collect your IP Address, track which page you are visiting on our site, and may set a cookie to enable the features to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our sites. Your interactions with these features are governed by the privacy policy of the company providing it..

2.3. Location Information

We may use and store information about your location depending on the permissions you have set on your device. We use this information to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time, through your mobile device settings.

2.4. Do Not Track Disclosure

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

2.5. Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

2.6. Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

3. Useful Information Regarding Your Privacy

3.1. Compliance With Laws

We will disclose your Personal Information where required to do so by national (KVKK)/ international(GDPR) laws or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service

3.2. Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

You are ultimately responsible for the security of your email address and password. Please take care when using and storing them. We recommend that you do not divulge your password to anyone. You should log out of your browser at the end of each session to ensure that others cannot access your Personal Information and correspondence, especially if several people have access to your personal computer or you are using a computer in a public place, such as a library or Internet café.

3.3. Promotional Messages

If you don’t want to receive promotional materials from us, you can opt out at any time. Please use our contact page to send us a message clearly stating that you wish to opt out and stop receiving promotional messages.

3.4. Data Retention

The time period for which we keep information varies according to the information's use. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary to fulfill a legitimate business need.

3.5. Anonymous Information

We may provide summary statistics about the interests and preferences of visitors of our web site, traffic patterns and related site information. These statistics do not include personally identifiable information.

3.6. International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.Hotech Software will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

3.7. Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

3.8. Children's Privacy

Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

4. Changes To This Privacy Policy

We may change this Privacy Policy from time to time, and all changes will be effective at the time we post them. If we believe there is a significant change to this Privacy Policy or our data collection and use practices, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website. The then-posted version of the Privacy Policy supersedes all prior versions. Your continued access to or use of any of our sites shall be deemed your acceptance of the Privacy Policy.

We urge you to come back to this web page and review this Privacy Policy regularly so that you remain aware of the terms and conditions that apply to you.

5. Updating Your Registration Information

Upon request, Hotech will provide you with information about whether we hold any of your Personal Information. You can also view, correct, delete or change the information collected during user registration at any time at the profile page for that membership, app or website. Please allow five to ten business days for corrections or changes to be publicly displayed or implemented throughout our systems. If you have any trouble accessing, correcting or deleting any of your information, or would like to make a request about whether Hotech holds any of your Personal Information, please contact us directly at info@hotech.systems (must include “Privacy Policy” in the subject line) and we will respond to your request within a reasonable timeframe.